Segmentation subsection allows you to track the actions (payment, submission, etc.) of the users within a period of time with a specific keyword. You can define the specific term that you would like to track. With Botanalytics, you define your own events to build a completely customized analytics solution for your bot.
You’ll be seeing the event happenings on the graph. It shows how many times a specific event occurs. You can select the event you would like to see from the event list. Also, you can select the dates that you want to see the data changes.